Convenience Of Online Shopping
For combating the issues listed above, it all comes down to sharing real-time updates with customers. Customers are generally understanding when it comes to delivery delays or issues — as long as they’re informed. Failure to communicate issues to customers could cost them to go elsewhere: 69.7% of shoppers said they’d be less likely to shop with a retailer who fails to inform customers of delays or issues. And 12.5% would never shop with that retailer again.
Whether you're an individual looking to start an online store, or an online business looking to expand, ShipNetwork has the right tools for your business needs. They offer a variety of shipping options, from expedited to ground delivery, and offer tracking capabilities.