rsl logistics

b. The global e-commerce fulfillment services market size was estimated at USD 86,449.97 million in 2021 and is expected to reach USD 96,257.94 million in 2022.

It’s not enough to know about fulfillment challenges or the symptoms of bad order fulfillment — businesses also need to make an effort to find order fulfillment solutions. The best way to improve order fulfillment, particularly during the last mile, is by using a delivery experience management (DEM) platform like Convey Engage, a tool that helps retailers stay on top of the post-purchase delivery experience. This tool helps retailers to provide customers with real-time, total order transparency that shows them where their order is, if there are any issues, and what happens next.

In short: e-commerce fulfillment is a crucial part of the buyer’s journey. Thus, it’s important to develop a strong fulfillment strategy that will keep your customers coming back for more. But to do that, it’s helpful to take a look at exactly what e-commerce fulfillment is.

Of course, we all know that not every order will come with free shipping. Yet, online shoppers find limited reasons to pay for free shipping. Thus these online shopper reasons are instructive and can help retailers know when these fees are deemed acceptable among the online community. Simply wanting the product is highest on the list for 41% of respondents. 32% look at the cost of the order and, if palatable, will pull the trigger. Knowing they can’t meet the threshold in the cart was a factor for 26%. In the same vein, 19% paid for shipping when receiving a product discount greater than shipping. And let’s face it, with private label products, there may only be one choice for buying a product. Lastly, fast matters and 18% of those surveyed wanted same-day delivery.

Fulfillment Services: Whether you're a new ecommerce business looking to outsource fulfillment or you've outgrown your current warehousing capacity, a third-party fulfillment service can help you reach your goals. A fulfillment service is a third-party provider that handles the pick and pack, storage, and shipping of your ecommerce orders.

Are you in search of a new fulfillment partner? Download this free eBook to learn how to choose the right fulfillment model for your eCommerce business. Peak season is the most demanding and critical time of the year for eCommerce brands. We have actionable steps for warehousing, shipping, returns, and more.

Funny this appeared with the same query about retail employees getting enough respect. The old canard of doing more with less has been pushed to the limit in retail.

Yes, retailers are forgetting to answer the fundamental question, “what business are you really in?” Retail stores lack the infrastructure, technology, processes and skills to excel at picking and shipping items to consumers efficiently. That is not to say the store cannot remodel to include a warehouse operation in the back, but a retail store is fundamentally design to service consumers who are physically present.