rakuten shipping

One such technology that can improve warehouse processing is an updated warehouse management system (or WMS). For Sullivan, the WMS allows his team to track every product from the moment it enters the warehouse until it is shipped out. No matter how many times product may be moved in his warehouse, the WMS keeps track of every product’s previous and current location. This, alone, has led Market America | SHOP.COM to see an increase in speed when tracking and processing every order. Sullivan stresses, however, the importance of researching warehouse management systems thoroughly to find the right system for each company’s unique needs.

"Since 2020, eCommerce retailers have seen increased consumer demand, coupled with higher shipping costs," said RSL Chief Executive Officer Michael Manzione. "Ecommerce retailers are constantly looking for methods to lower costs and boost their bottom lines while still meeting customer delivery expectations. In response to that demand, we knew we had to fast-track our family of Xparcel shipping solutions."

It’s worth noting that 52% of customers prioritize guaranteed delivery dates over free shipping. Delivery dates during COVID-19, however, are difficult to guarantee. As long as you’re using a tracking tool — informing customers of what the issue is and showing that you’re making an effort to resolve the issue — customers will understand.

New or updated technology throughout the entirety of the supply chain management system is key to giving a better online shopping experience. Customers expect their shipments to arrive on time and with everything they have ordered. Updating these technologies to improve speed and accuracy allows e-commerce companies the ability to deliver the experience they want to every online customer. Implementing three new technologies — an ERP accounting system, a warehouse management system, and a pick to light system — can increase the supply chain efficiency, give online customers their desired shopping experience and can even lead to a stronger bottom line for online retailers.

RSL's order fulfillment services already offer customers a variety of shipping methods that provide both cost savings, as well as a way to expedite delivery to clients. The company's Xparcel Expedited offers 2–5-day transit shipping, while Xparcel Ground provides a 3–8-day transit time for deliveries. In fact, recent statistics confirm that RSL clients using Xparcel Ground have saved as much as 29% in delivery costs.

This question can not be addressed properly without also asking the question, what should the store look like and act like? What experiences do we want to offer our customers and associates?

Over the past 20 years, RSL says it has successfully evolved with the ever-changing e-commerce industry to stay ahead in the order fulfillment industry and position itself as a leader in the 3PL business.

Thus, fulfillment centers remain a preferred choice for e-commerce companies that require efficient partners for their fulfillment operations. The ongoing COVID-19 pandemic has taken a severe toll on businesses across every sector, curbing profits and drying up cash flows and financial reserves. Electronic commerce companies and fulfillment centers are no exception to this as the industry suffered a minor setback during the pandemic initially due to supply chain disruptions and labor shortages. Thereafter, with consumers shunning in-store purchases and preferring to shop online, the surge in online orders did put an unprecedented strain on the logistics and transportation services of online merchants and distributors.