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Are retailers overestimating the ability of stores to efficiently pick and pack online orders? What are the obvious and less obvious challenges retailers face using stores as fulfillment centers? Would be interesting to find out if the increase in online sales from in-store pickup impacted in-store sales.

Our logistics experts will work with you to determine the optimal fulfillment center locations closest to your customers to decrease transit times. This allows you to save time and money on each and every package shipped.

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eCommerce platform

Our fulfillment dashboard offers API integration with popular E-Commerce platforms including: Shopify, Amazon, Ebay, Magento, Walmart Marketplace, WooCommerce, BigCommerce, Channel Advisor, ShipStation, Volusion, and more.

fulfillment center locations

Our logistics experts will work with you to determine the optimal fulfillment center locations closest to your customers to decrease transit times. This allows you to save time and money on each and every package shipped.

Your shopping cart or eCommerce platform

Your shopping cart or eCommerce platform integration is switched on and orders are automatically imported into our fulfillment centers for processing. Orders are shipped out quickly and cost-effectively.

ShipNetwork is a leading eCommerce

ShipNetwork is a leading eCommerce order fulfillment company that provides the scalability, flexibility, and cost savings retailers demand.

And in fact, a look at the Digital Commerce 360 Top 1000 database reinforces that 74.4% of retailers have some sort of free shipping. Just 20.4% had unconditional free shipping for all orders, while 45.1% had free shipping when shoppers reached a dollar threshold. Lastly, 14.5% had another pre-requisite which often includes being part of a loyalty program.

Third party fulfillment services also allow merchants to divide inventory among multiple fulfillment centers. This allows them to earn higher margins. They can also provide free shipping.

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Stay on top of the latest developments in the ecommerce industry. Sign up for a complimentary subscription to Digital Commerce 360 Retail News. Follow us on LinkedIn, Twitter and Facebook. Be the first to know when Digital Commerce 360 publishes news content. Everything you ever wanted to know about eCommerce shipping and fulfillment: fulfillment metrics, strategy, expert advice, and more.

RSL offers order fulfillment services including pick/pack, kitting, returns, and freight services. In 2001, RSL began as Webgistix with a single warehouse and the mission to provide eCommerce retailers with fast, accurate, and cost-effective order fulfillment services. In 2013, Rakuten Group, Inc. acquired Webgistix, enabling RSL to grow over the next eight years. RSL has now grown to 15 warehouses nationwide enabling a 2-day delivery network using ground services. In 2019, Rakuten Group, Inc. acquired FirstMile and IFS360, a Salt Lake City, UT based eCommerce parcel carrier company.

Opportunities Of E Commerce

I’ve raised red flags about this issue several times this year, as the practice has spread. Omni-channel retailers run the risk of overburdening their brick-and-mortar locations in a few key ways:

When choosing an e-commerce fulfillment provider, the three main factors to consider are cost, speed, and customer experience. Customers expect their orders to arrive as quickly as possible, but you also don’t want to greatly reduce your profit margin by absorbing over-the-top shipping costs. You also want to provide a good customer experience, and failing to do so could cost you lost customers. That’s why it’s crucial to find a happy medium between costs, speed, and customer expectations.

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Consumers’ expectations for faster delivery have forced online retailers to keep up with this trend. The survey also found one of the main reasons that online shoppers did not purchase items in their cart was because their estimated shipping costs came out higher than anticipated. Clearly, shipping is important to online customers.

Contact us at GetStarted@ShipNetwork.com to receive a custom analysis of how shipping and fulfillment are affecting your business.

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Total order transparency can reduce WISMO calls by more than 25%. Even better? Optimal supply chains have 15% lower costs than those that don’t optimize. Consider, for example, our case study on Bodybuilding.com, an online retailer that was struggling with WISMO calls and late and damaged orders. To get on top of these issues, it deployed Convey Engage to improve customer experience at a scalable cost. This tool helped the retailer to:

ShipNetwork - How ShipNetwork Can Help Your Ecommerce Business

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Benefit Online Shopping

The top delivery exceptions are:Incorrect address. A package may be delayed or undeliverable if a delivery address is incorrect, incomplete, or unclear. In most cases, these issues are the customer’s fault, but occasionally a retailer may document a customer’s address incorrectly. Either error will lead to shipping issues.

These savvy retailers also understand how to properly staff. Employees on the floor selling versus picking and packing can be determined by a smart manager.