shop online benefits

Working around shoppers to find items is also arduous. In some cases, associates get caught fulfilling orders instead of helping customers. Designated pickers also answer questions from shoppers, a mandatory delay preventing quick online order turnarounds. To address traffic distraction, Macy’s associates pull the bulk of online orders before the store opens, according to the Wall Street Journal. Retailers also need to set up sophisticated packaging and shipment departments in their stores.

RSL's order fulfillment services already offer customers a variety of shipping methods that provide both cost savings, as well as a way to expedite delivery to clients. The company's Xparcel Expedited offers 2–5-day transit shipping, while Xparcel Ground provides a 3–8-day transit time for deliveries. In fact, recent statistics confirm that RSL clients using Xparcel Ground have saved as much as 29% in delivery costs.

You can’t improve what you don’t measure. Download our e-book to learn more about how you can improve the delivery experience across the board. No business owner wants to lose customers. Proactively tackling fulfillment challenges will improve customer experience, retain customers, and convert new buyers.

"RSL has experienced exceptional growth and development over the past 20 years," said Michael Manzione, President and CEO. "Moving forward, our focus will remain on offering all eCommerce retailers order fulfillment services that meet today's consumers' high expectations, such as next-day delivery and hassle-free returns."

ShipNetwork streamlines returns with efficient eCommerce returns processing. With specified returns handling, you’ll always stay in control of your returns. Our warehouse management system creates and controls lot numbers to ensure products are not expired and carefully track returns or recalls.

If you are an e-commerce retailer trying to grow a loyal customer base, you’ve invested time and resources into developing a unique product offering, an easy-to-use website, and a thoughtful marketing strategy. These are all done in the hopes of gaining new customers and, of course, return customers who keep coming back.

Best Business Structure For Online Retail: Choosing the right business structure for your online retail business is vital to the long term success of your business. The legal structure of your business plays a major role in the amount of tax paid, the ability to raise capital and sell the business, and the ability to protect your personal assets.

When looking at the Amazon Prime members versus their non-Amazon counterparts, we saw significant gaps in behavior in wanting same-day delivery (35% vs. 6%). Meanwhile, most of the cost elements were not significant. The fact that a product was also only available on one site saw a 13% gap between Amazon Prime members and those without Prime memberships. We saw that those who weren’t Prime members were 8% less likely than Prime members to buy a product that didn’t have free shipping if they really wanted it, which is often the determining factor.