Webgistix Tracking

"Since 2020, eCommerce retailers have seen increased consumer demand, coupled with higher shipping costs," said RSL Chief Executive Officer Michael Manzione. "Ecommerce retailers are constantly looking for methods to lower costs and boost their bottom lines while still meeting customer delivery expectations. In response to that demand, we knew we had to fast-track our family of Xparcel shipping solutions."

Are you in search of a new fulfillment partner? Download this free eBook to learn how to choose the right fulfillment model for your eCommerce business. Peak season is the most demanding and critical time of the year for eCommerce brands. We have actionable steps for warehousing, shipping, returns, and more.

You can’t improve what you don’t measure. Download our e-book to learn more about how you can improve the delivery experience across the board. No business owner wants to lose customers. Proactively tackling fulfillment challenges will improve customer experience, retain customers, and convert new buyers.

When looking at the Amazon Prime members versus their non-Amazon counterparts, we saw significant gaps in behavior in wanting same-day delivery (35% vs. 6%). Meanwhile, most of the cost elements were not significant. The fact that a product was also only available on one site saw a 13% gap between Amazon Prime members and those without Prime memberships. We saw that those who weren’t Prime members were 8% less likely than Prime members to buy a product that didn’t have free shipping if they really wanted it, which is often the determining factor.

Businesses that don’t handle fulfillment in-house need to consider outsourcing fulfillment. This is a worthwhile option if you’re shipping more than 5 to 10 packages per day. The two main types of fulfillment providers are:

“RSL works collaboratively with its clients to assess their fulfillment and shipping needs and leverage RSL’s facility and carrier network in the most effective manner possible to meet consumer demand,” Manzione added. “RSL’s newest product, Xparcel Expedited, is a groundbreaking, cost-effective shipping solution that provides two- to five-day transit times with lower costs, allowing small to mid-size e-commerce retailers to compete with larger brands.”

Two person coverage is standard in stores that used to have double or triple that when just asking them to ship from store could have been accomplished without too much work. Adding “one more thing” dilutes any meaningful help in the brick-and-mortar locations if allowed to happen when the store is open.

Our fulfillment dashboard offers API integration with popular eCommerce platforms including: Shopify, Amazon, Ebay, Magento, Walmart Marketplace, WooCommerce, BigCommerce, Channel Advisor, ShipStation, Volusion, and more.