China Freight Forwarder

So in the right situations, it’s smart to have the local stores picking and packing, yet there may be a tipping point where it makes sense to have the centralized distribution. I refer to these retailers as “savvy” for a reason. They are smart enough to figure out what their best option is.

ShipNetwork has refrigeration and temperature control options for your products with the equipment to store temperature sensitive items in our monitored warehouses. We have the expertise and resources to customize products for each order, and we’ll help strategize the best solution to make it work.

Lost in transit. Packages are occasionally lost in warehouses or during transit. Often, this is due to a failure to properly track a package throughout the supply chain. If a package is unable to be located in a reasonable amount of time, the retailer must inform the customer. They may choose to refund the customer or else ship out a replacement product.

Total order transparency can reduce WISMO calls by more than 25%. Even better? Optimal supply chains have 15% lower costs than those that don’t optimize. Consider, for example, our case study on Bodybuilding.com, an online retailer that was struggling with WISMO calls and late and damaged orders. To get on top of these issues, it deployed Convey Engage to improve customer experience at a scalable cost. This tool helped the retailer to:

Peter Sheldon, at Forrester Research, told the Pittsburgh Post-Gazette "a distribution center is still far more efficient at packing and picking, and can do it at a lower cost than a store."

All of the components of e-commerce order fulfillment — receiving, processing, selecting, packaging, and shipping — must be considered when calculating the total cost of fulfillment. For a small business, one element of order fulfillment cost would be the time it takes for an employee to process, select, and package the order. After that, shipping costs need to be calculated. Shipping costs are based on:

Contact us at GetStarted@ShipNetwork.com to receive a custom analysis of how shipping and fulfillment are affecting your business.

Would love to see the shrink stats on these stores’ ship-from-store as those who feel disrespected, overwhelmed and isolated are the most likely to look the other way when customers or employees pilfer merchandise.