Magento Purchase Order
US-based e-commerce distribution specialist Rakuten Super Logistics (RSL) recently celebrated its 20th anniversary as a national, full-service third-party logistics provider, marking the occasion with the launch of a new service, Xparcel Expedited.
As the all-important 2021 holiday season approached, a second survey asked a similar question about retailer selection. Once again, free shipping came in at the top (66%). Next: competitive prices (60%), in-stock products (53%), delivery speed (46%) and past overall experience at 42%. Free shipping appears etched in the minds of online shoppers. There are implications for both retailers and online shoppers as they evaluate choices in shipping charges for their customers.