Ship Network Rakuten

A leader in the 3PL industry, RSL currently offers cost-saving order fulfillment, including pick/pack and ship, kitting, returns, and freight services. In today's competitive eCommerce business vertical, shipping can add significant costs to doing business. That's why RSL's Xparcel Priority is designed to offer eCommerce retailers a method of both lowering their shipping costs—and increasing the speed—of delivering products to customers.

ShipNetwork's fulfillment services are designed to provide eCommerce retailers with the best products and service. The company offers a network of fulfillment centers across the United States. The company also offers a variety of international shipping options, including expedited international services.

US-based e-commerce distribution specialist Rakuten Super Logistics (RSL) recently celebrated its 20th anniversary as a national, full-service third-party logistics provider, marking the occasion with the launch of a new service, Xparcel Expedited.

The platform enables businesses to handle their orders and inventory easily across several marketplaces from a single location. Consumers worldwide are becoming more demanding of service aspects, especially regarding the lead time and shipping cost. To cater to the growing consumer expectations, the fulfillment services providers are increasingly focusing on shortening the delivery cycle along with providing services, such as click-and-collect services, to avoid delivery charges and ensure easy return and exchange.

With consumer complaints about lack of quality customer service at all-time highs, retailers should focus on enhancing the in-store experience, rather than using sales associates to pick, pack and ship.

Dustin Drummond, co-owner of Voda Swim, shares how partnering with ShipNetwork allowed his company to grow while maintaining its customer service level. ShipNetwork provides integrative technology and subscription box fulfillment expertise to help eCommerce businesses reach their full potential.

Order fulfillment is one of the most important aspects of the customer experience. How and when a customer’s order arrives will make a big impression on whether they want to shop with a particular brand again. Once an order is placed, it’s on you to get it to the customer as seamlessly as possible, down to the last mile. Last mile delivery refers to the last leg of the shipment journey, when an order ships from a transportation hub to its final destination.

RSL offers order fulfillment services including pick/pack, kitting, returns and freight services. “RSL has experienced exceptional growth and development over the past 20 years,” said Michael Manzione, company president and CEO. “Moving forward, our focus will remain on offering all e-commerce retailers order fulfillment services that meet the high expectations of today’s consumers, such as next-day delivery and hassle-free returns.”